Frequently Asked Questions
Everything you need to know about our high-performance skincare and body care.
Are SALT & STONE products natural and organic?
Yes, we prioritize the use of high-quality, antioxidant-rich ingredients. Our formulas are crafted with sustainably sourced botanical extracts and are free from phthalates, sulfates, and parabens.
Do you test your products on animals?
Never. SALT & STONE is a strictly cruelty-free brand. We do not test our products or ingredients on animals, nor do we work with manufacturers that do.
How long will it take for my order to arrive?
Orders are typically processed within 1-2 business days. Standard shipping within the US usually takes 3-5 business days, while international shipping varies by location.
What is your return policy?
We want you to love your products. If you are not satisfied, you can return unused items in their original packaging within 30 days of purchase for a full refund.
Is your packaging recyclable?
Sustainability is at our core. We use recyclable materials for our packaging, including Post-Consumer Recycled (PCR) plastics and FSC-certified paper wherever possible.
Can I track my shipment?
Absolutely. Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.